Refunds &Return Policy
AMANIST's Commitment to Your Satisfaction
At AMANIST, we are dedicated to providing you with products that help you (solve the specific problem your brand addresses). We believe in the effectiveness of our products and recommend using them for a minimum of 14 days before considering a return. If you are not satisfied with your purchase for any reason after 14 days but within our 60-day money-back guarantee, please contact us at support@amanist.com
Cancellation Policy
Please note that any changes or cancellations to an order must be made within 24 hours of placing the order. After this timeframe, we may not be able to accommodate your request, as the order will have already entered the processing phase. If you do cancel your order within 24 hours, we will process your refund within 7 business days.
60-Day Money Back Guarantee
We are confident in the effectiveness of our products and encourage you to try them for a minimum of 14 days to experience the full benefits of AMANIST. If you are still unhappy and wish to return the items, you may do so after the 14-day period and within the 60-day timeframe covered by our money-back guarantee. Please note that shipping fees (if applicable) are non-refundable.
To initiate a return, please get in touch with our support team by filling out the form on our Contact Us page or by emailing us directly at support@amanist.com. To expedite your return, please provide us with your Order Number or the Name and Email Address used to place the order.
Damaged Items
We take great care in packaging our products to prevent damage during shipping. An item is considered damaged if it has a defect or is physically broken. Damaged packaging that occurs during shipping (such as dented boxes) is not considered damage if the product inside is in good condition.
If your item arrives damaged, please notify us within 72 hours of delivery. To report a damaged item, please email us at support@amanist.com and include a clear photo of the damage. We will determine if you are eligible for a replacement at no cost to you. We do not refund, replace, or accept returns for items damaged through normal use, wear and tear, or misuse.
Shipping and Delivery
While we strive to deliver your order promptly, we cannot be held responsible for any shipping or delivery delays that are outside our control, including those caused by the courier, customs, or other factors that may occur during shipping. If you experience any problems with your delivery, please contact the courier directly for assistance. We are not responsible for any lost, stolen, or delayed packages.
Incorrect Shipping Address
It is the customer's responsibility to ensure that the correct shipping address is used at checkout. If the address is incorrect and we are not notified within 24 hours of placing your order, you will not be entitled to a resend or a refund.
Please note that we reserve the right to modify this Return & Refund Policy at any time. It is the customer's responsibility to review the most recent version of the Return & Refund Policy before purchasing and using our products. By purchasing and continuing to use AMANIST products, customers indicate their acceptance of this Return & Refund Policy.